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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Giuliana Abate

March 5, 2025

5  out of  5
rating by Giuliana Abate
"Highly recommend Alex for your insurance needs! Very helpful and super quick response times. The best experience I’ve ever had with an insurance company - Alex made the experience super quick and easy!"
We responded:
"Thank you so much, Giuliana! It is my privilege to be able to help with your auto insurance needs. "
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Karla Molero

February 26, 2025

5  out of  5
rating by Karla Molero
"Alex has been our Real Estate portfolio agent for years and he has always been great! I highly recommend him."
We responded:
"Thank you so much, Karla! I appreciate the opportunity to help you with your insurance needs. "
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FueltheJet

February 19, 2025

5  out of  5
rating by FueltheJet
"Alex is always helpful and very responsive if information is needed or when changing vehicle insurances."
We responded:
"Thank you so much, Daryl! It is an honor to help with your auto insurance needs. "
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Sha S

January 27, 2025

5  out of  5
rating by Sha S
"We have been dealing with Alex Burt for the last 4 years and our experience right from beginning has been nothing less than stellar. His knowledge about the insurance is excellent and he has been our trusted advisor for all our insurance needs. Everyone is nice when you are starting a account but the real test comes during difficult times and when you need that person the most. Alex Burt and his team communicates swiftly with proper solutions and provide help all the way. Alex Burt and his team provides consistent quality service and has never let us down. On top of it, he is polite, humble and a nice person and its a nice feeling taking to him. Highly recommend him and he will not disappoint you."
We responded:
"Thank you so much! It is an honor to serve you with your insurance needs. "
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Ines B

December 20, 2024

5  out of  5
rating by Ines B
"I’ve been with Alex as my agent for about 4.5 years and he has been nothing but kind, helpful, and respectful to me. He makes every process and change in regards to my insurance so simple and convenient. I would recommend him as an agent to anyone!"
We responded:
"Thank you so much, Ines! It is an honor to be your insurance agent. We’re here to serve with all your insurance needs. "
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Farrah Pontz

December 11, 2024

5  out of  5
rating by Farrah Pontz
"Alex is wonderful to work with! Responds quickly to questions and always so helpful with all my insurance needs! Highly recommend."
We responded:
"Thank you so much, Farrah! We’re happy to help you with your insurance needs and appreciate your business. Here to serve!"
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MJ Lee

December 2, 2024

5  out of  5
rating by MJ Lee
"I highly recommend State Farm Agent Alex Burt and his team. They are very responsive and professional. I've been really enjoying working with them."
We responded:
"Thank you so much, MJ! It is a privilege to help with your insurance needs. "
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Sebastian Gianino

November 22, 2024

5  out of  5
rating by Sebastian Gianino
"Alex's office carried my family's various insurances for over four years before we made the move out of state. Terrific service. Prompt responses, polite, knowledgeable, and efficient. Cannot recommend enough."
We responded:
"Thank you so much, Sebastian! It has been an honor to serve you with your insurance needs. Wishing you and your family all the best. "
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Sarah Coleman

November 6, 2024

5  out of  5
rating by Sarah Coleman
"I’ve been with Alex & his team for years and they’ve always been super helpful and kind!"
We responded:
"Thank you, Sarah! We’re thrilled to help with your insurance needs. "
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Sharzon Riley

November 6, 2024

5  out of  5
rating by Sharzon Riley
"Highly recommend Alex Burt. Never had an issue that he and his team didn’t work with me to find a solution over the pass 7 years. Thank you."
We responded:
"Thank you so much, Sharzon! It has been our pleasure helping with your insurance. If you’re ever back in NC, give us a shout!"
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Freddy Arias

October 21, 2024

5  out of  5
rating by Freddy Arias
"I highly endorse Alex Burt for all your insurance needs. Alex consistently goes above and beyond, ensuring every detail is taken care of and responding promptly to any queries. His exceptional service has left me thoroughly satisfied, and I wouldn't hesitate to recommend him to anyone seeking reliable insurance assistance."
We responded:
"Thank you so much, Freddy! It has been an honor to help you with your insurance needs. "
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Shawn Kline

October 15, 2024

5  out of  5
rating by Shawn Kline
"I highly recommend State Farm Agent Alex Burt to anyone looking for personalized and reliable insurance services. He and his staff (Braden) go above and beyond to ensure their clients are well taken care of!"
We responded:
"Thank you, Shawn! It is a privilege to help you with your insurance needs. "
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Collin Chart

October 9, 2024

5  out of  5
rating by Collin Chart
"I worked over the phone with Alex and he's was extremely helpful and genuine. I am moving from out of state and he helped make the process smooth and painless. I would highly recommend him."
We responded:
"Hey Collin! The pleasure was all mine. Thank you for the opportunity to serve you."
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Kingej 318

September 26, 2024

5  out of  5
rating by Kingej 318
"Alex is great always there when needed. Always only a call away."
We responded:
"Thank you, Elston! It is an honor to be your insurance agent. "
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London White

September 17, 2024

5  out of  5
rating by London White
"Have been working with Alex for about 5 years now! Very dependable and reliable, never have been disappointed!"
We responded:
"Thank you, London! It’s an honor to be your insurance agency. "
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Suraj Addagarla

August 9, 2024

5  out of  5
rating by Suraj Addagarla
"I've worked with Alex in setting up my rental insurance for over 6 years now. He makes it as simple as possible to get started, setup a payment plan, and make updates to the policy as needed. Having such support makes it easy to navigate the insurance arena, especially when some policies can be complicated. Thanks, Alex!"
We responded:
"Thank you, Suraj! It is our pleasure to help you with your renter’s insurance needs. "
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jose chaparro

August 2, 2024

5  out of  5
rating by jose chaparro
"Alex Burt is by far the best agent in my book. He is always ready to help."
We responded:
"Thank you, Jose! Happy to serve with your insurance needs."
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Kasey

July 24, 2024

5  out of  5
rating by Kasey
"Alex is the most helpful agent I have had! Thank you and please continue to be great!"
We responded:
"Thank you so much, Kasey! Glad to help with your insurance needs. "
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Joey Castillo

July 11, 2024

5  out of  5
rating by Joey Castillo
"Alex and his team are awesome! They are responsive, transparent and very professional. They have been taking care of us for years and will continue to have my loyalty. If you're looking for insurance (and more), look no further."
We responded:
"Thank you so much, Joey! It is an honor to be your agent and help with your insurance needs. "
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Madison Wright

July 11, 2024

5  out of  5
rating by Madison Wright
"He was very quick with sending over my renter’s insurance!! Thank!"
We responded:
"Thank you so much, Madison! Happy to help with your renter’s insurance needs."
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Tiffany Valentine

July 3, 2024

5  out of  5
rating by Tiffany Valentine
"Alex is hands down the best!! Great personable customer service and he responds timely to concerns and questions. Very knowledgeable! Dont ever quit Alex! Lol 😊"
We responded:
"Thank you so much, Tiffany! It is a privilege to be your insurance agent."
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Deb P

July 1, 2024

5  out of  5
rating by Deb P
"Always pleasant and answers all my questions in a timely way!"
We responded:
"Thank you so much, Deb! It is an honor to help you with your insurance. "
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Michael C

June 20, 2024

5  out of  5
rating by Michael C
"I can’t say enough great things about Alex. I’ve never had to wait to speak with him. He makes sense with all the answers to my questions and it honestly feels like there isn’t anything he won’t do for his customers. If you are looking for insurance, I promise he will be the best choice just to talk to."
We responded:
"Thank you so much, Michael! I am grateful for the opportunity to help with your insurance needs. "
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Shwetha Ramanathan

June 7, 2024

5  out of  5
rating by Shwetha Ramanathan
"I have worked with Alex and his team for many years for my renter's insurance, and they have always provided me with excellent service. They are friendly, helpful, attentive, and knowledgeable. They make the whole process very quick and easy. I appreciate their work ethic, and I have never felt the need to search elsewhere for my insurance needs. Thanks, Alex!"
We responded:
"Thank you so much, Shwetha! We are thankful to be able to help you with your renter’s insurance needs. "
Profile photo of Darrian Parker

Darrian Parker

June 3, 2024

5  out of  5
rating by Darrian Parker
"I have been a customer of Alex and his services for a long time now, 3 years, 4 years not sure, maybe even 5. He has provided services for me from Raleigh all the way to my transition in Charlotte. I had a gap year in renter's insurance for home insurance, and came back to Alex and his team when I needed renter's insurance again. He makes the process easy and simple. 5/5, 10/10. Highly recommend!"
We responded:
"Thanks so much, Darrian! It is our privilege to help with renter’s insurance and home insurance. "