State Farm® Insurance Agent Alex Burt

"I recently moved to Raleigh from California and needed to change my California policy over to a State Farm office in the Raleigh area. I searched for agents and found Alex had great reviews. I called and left him a message advising what my needs were. Alex called me back shortly and got everything squared away for me. Alex was really friendly, helpful and sent me my temporary insurance card via email within the hour. Thanks Alex!"

"I like State Farm and the coverage that they provide however this agent, Alex Burt, is extremely unprofessional. Alex hates to be questioned and makes life a living hell for anyone that questions him. I calmly called him to dispute my bill and clearly showed him several errors that had been made. What was I thinking? Upon showing him the errors he became irate and began yelling and attacking my character. Following this call, I could not get him to answer my calls so I visited his office a few days later. I was very mannerly and had a calm demeanor because I didn't want to engage in an argument I merely wanted to peacefully discuss my bill. Alex was not in the office so a staff member called to let him know that I was there and he ordered his staff to call the police on me. As his staff member called the police one of the first things he said was: "he's about 6'1, 6'2; African- American". Coincidence? In essence if you ever look at your bills closely and don't mind questioning the biller, or if you are an "African-American" above six feet tall then look elsewhere for insurance."

"Alex Burt is the most professional and helpful insurance agent I have ever had, and I am 86 years old. I know he is always there when I need him, and he handles the occasional extra thing I need done smoothly and quickly. All I need do is call or send an email, and it is done. Alex is a real bargain for my money."

"State Farm is the one of the best, money savers I've found this year and the customer service is so great! I work with Alex when it comes to all my insurance needs and he is the best! He's extremely easy to contact and responds immediately. I have been working with Alex for over a year now and it's nice to know who I can call when I need assistance. Thank you for the best customer service!!!"

"I have no words for the guys that work here. Extremely unprofessional. They will laugh at you, make you the problem, and I was told by them that they have no responsibility to help customers understand anything. They are literally just there to take your money. Any issues you have after that, good luck dealing with it on your own. This office DOES NOT have your back. This office DOES NOT care about you. I switched to another agency while a different policy finishes out. I’m so thankful I no longer have to do business here. They put a bad name on the State Farm company."

"This is my favorite State Farm to work with. Alex is always very knowledgeable, patient, professional, responsive and explains my options. He finds ways to give me the best product at the best price available. As a single mom with a teen driver I very much appreciate him protecting my best interests!"

"This office location for Statefarm is exceptional! I HIGHLY recommend Braden and his team for all of your insurance needs. I had some complicated issues to deal with and Braden was spot on helping me every step of the way for several months now. He is always so pleasant and willing to do whatever it takes to take the burden off of me as the customer. Their rates are very fair. If you are in need of a reliable dependable friendly caring insurance representative then look no further call Braden."

"Alex has been fantastic from the beginning! Previously I had State Farm (different office) but left due to price and lack of communication. Three years later a friend introduced me to Alex who actually works for State Farm (funny that). I was hesitant to return but he eased my fears with the numbers he provided and the coverage offered. Alex is very knowledgeable, easy to get along with and, personable."