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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ty Goldman

August 16, 2023

5  out of  5 rating by Ty Goldman
"Very professional, quick to respond and helpful team. Since the move to them 4 years ago I haven't had a problem. They will explain options and look for the best coverage to fit your needs. Would definitely recommend them."

Wojciech Panek

August 9, 2023

5  out of  5 rating by Wojciech Panek
"Alex is the best agent I've had for insurance. I have been insured with him from since I got my first car. Very responsive and very transparent. He goes beyond and above to satisfy his customers."

Ashley Dockham

August 7, 2023

5  out of  5 rating by Ashley Dockham
"I have been a State Farm customer since 2017. Brayden has been excellent at making changes to my policy as needed. He is always pleasant and quick to respond to my questions. If you're thinking of switching, they will run quotes and make sure you're getting the best price for the coverage you need. Couldn't recommend them more!"


August 4, 2023

5  out of  5 rating by CODY FAULKNER
"Alex Burt and his team are as good as it gets! Very professional crew and they always find a policy that fits your budget."

Michelle Nganga

August 2, 2023

5  out of  5 rating by Michelle Nganga
"Alex is one of the best agents I've had for insurance. I have been insured with him from since I got my first car to my first apartment. He's always notifying me of great discounts and remains transparent about everything! Even after moving cities, I still prefer them!"

Monica Stoleson

August 1, 2023

5  out of  5 rating by Monica Stoleson
"Alex and Braden are always so helpful. I have been with State Farm for 25 years. They are quick to get back to you and always go the extra mile to make sure your satisfied. Highly recommend!!"

susan williams

July 8, 2023

5  out of  5 rating by susan williams
"State Farm - Alex and Braden are great and always helpful."

Lisa Arrington

June 30, 2023

5  out of  5 rating by Lisa Arrington
"I've been working with Alex from State Farm for many years for my insurance. I appreciate the very personable customer service that he offers, and his responsiveness whenever I need anything. He really makes the company's slogan, "Like a good neighbor," meaningful!"

angela britton

June 13, 2023

5  out of  5 rating by angela britton
"Nothing but professionalism when I have to contact Alex Burt State Farm. I have been a member for a few years! Since day one, everyone is always kind, courteous and quick to respond back to messages or help out."

Joshua Fletcher

June 6, 2023

5  out of  5 rating by Joshua Fletcher
"Alex & his team have been my agency for the past few years and they've always been very helpful. Highly recommend."

kenny czigler

May 30, 2023

5  out of  5 rating by kenny czigler
"When they say you have a friend in State Farm, they sure weren't joking!! Braden contacted me as his Agent the next day (Ordered on a Holiday) and best of all it was via text message which is the most effective way of communication now a days. He exceeded expectations with his attentiveness and willingness to help! To think I almost chose Geico and something told me to pick State Farm. Best decision of 2023!! Thank you for your hard work!"

Jennifer Eguiza-Gomez

May 24, 2023

5  out of  5 rating by Jennifer Eguiza-Gomez
"The entire staff there has given the best service. All very friendly and understanding!"

Alicia Reid

May 19, 2023

5  out of  5 rating by Alicia Reid
"My agent is Alex Burt . I’ve been with him since 2016, and have NEVER had any issues! Awesome man, easy going and responds immediately!"

Nicole Morton

April 25, 2023

5  out of  5 rating by Nicole Morton
"This was the easiest and smoothest transition to getting insurance I have ever experienced. Braden was so helpful through every stage of the process and responded to all of my questions immediately. I would recommend anyone to this insurance agency! Thank you!!!"

Chris Smith

February 28, 2023

1  out of  5 rating by Chris Smith
"I like State Farm and the coverage that they provide however this agent, Alex Burt, is extremely unprofessional. Alex hates to be questioned and makes life a living hell for anyone that questions him. I calmly called him to dispute my bill and clearly showed him several errors that had been made. What was I thinking? Upon showing him the errors he became irate and began yelling and attacking my character. Following this call, I could not get him to answer my calls so I visited his office a few days later. I was very mannerly and had a calm demeanor because I didn't want to engage in an argument I merely wanted to peacefully discuss my bill. Alex was not in the office so a staff member called to let him know that I was there and he ordered his staff to call the police on me. As his staff member called the police one of the first things he said was: "he's about 6'1, 6'2; African- American". Coincidence? I have a Master' Degree, I work for the City and the County, I am a youth basketball coach, and I am very active in my kids school (PTA President, Athletic Booster, etc)... ....but I guess to Alex I'm just another thug from the hood. In essence if you ever look at your bills closely and don't mind questioning the biller, or if you are an "African-American" above six feet tall then look elsewhere for insurance."


February 28, 2023

5  out of  5 rating by Alicia
"I recently switched to State Farm for my home and auto insurance and I am so happy with my decision. Their customer service is excellent and hassle free thanks to Alex. The rates are very competitive and I was able to get the best coverage with less money. I especially appreciate the speedy response I get from him! I highly recommend Alex at State Farm to anyone looking for car insurance, he's the best around!"

Chris Ball

February 27, 2023

5  out of  5 rating by Chris Ball
"Alex is extremely knowledgeable and most helpful with any question I might have. Must have as an agent"

Brian Allen

February 24, 2023

5  out of  5 rating by Brian Allen
"I have been a State Farm customer for the past 4 years with Alex and his team and they are fantastic. They are friendly, quick to reply, and are experts in the field. I highly recommend their business."

Meghan Ivey

February 1, 2023

5  out of  5 rating by Meghan Ivey
"Professional and prompt. Braden always goes above and beyond."

Daniel Mariscal

January 23, 2023

5  out of  5 rating by Daniel Mariscal
"Very helpful, affordable, and they are people that care about what they do and the people they serve."

Eileen Chen

January 17, 2023

5  out of  5 rating by Eileen Chen
"I recently moved to Raleigh from California and needed to change my California policy over to a State Farm office in the Raleigh area. I searched for agents and found Alex had great reviews. I called and left him a message advising what my needs were. Alex called me back shortly and got everything squared away for me. Alex was really friendly, helpful and sent me my temporary insurance card via email within the hour. Thanks Alex!"

Jonathan Goforth

December 9, 2022

5  out of  5 rating by Jonathan Goforth
"Great customer service. Fast responses and easy to work with. I highly recommend working with Alex and his team!"

Daniel de Souza

November 21, 2022

5  out of  5 rating by Daniel de Souza
"Alex is great! Totally recommend his services!"

Robert Medders

November 14, 2022

5  out of  5 rating by Robert Medders
"I had to get my windshield and tint replaced due to a crack from a rock. The process was really simple!"

Anne Madden

October 19, 2022

5  out of  5 rating by Anne Madden
"Alex Burt was knowledgable and professional when helping me with Workers Compensation insurance for my business. This was not a straightforward policy and he made the extra effort to ensure what I got was exactly what I needed. Thank you Alex!"